Last Updated: May 21, 2025
At GrabVibeCo, we are committed to delivering your orders quickly and reliably. Please review our shipping and delivery terms below.
Shipping Destinations
We currently ship to addresses across Canada and select international locations. For international orders, additional customs duties or taxes may apply and are the responsibility of the customer.
Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates
- Free Standard Shipping is available on all orders across Canada. This offer may end on July 31, 2026, so take advantage while it lasts!
- Expedited and express shipping options are available at checkout for an additional fee.
Estimated Delivery Times
- Standard Shipping (Canada): 3–7 business days
- Expedited Shipping (Canada): 2–4 business days
- Express Shipping (Canada): 1–2 business days
- International Orders: 7–21 business days (depending on destination and customs processing)
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier’s website using this number.
Delivery Issues
- If your package is delayed, lost, or marked as delivered but not received, please contact us immediately at support@grabvibeco.com so we can investigate and resolve the issue.
- We are not responsible for delays caused by weather, carrier disruptions, or incorrect shipping addresses provided by the customer.
Incorrect Address
Please double-check your shipping address at checkout. If you realize you made an error, contact us within 24 hours of placing your order. We cannot make changes once the order has shipped.
Contact Us
For any delivery-related questions, reach out to us:
- Email: support@grabvibeco.com
- Address: 115 Madison Heights Blvd, Markham, ON L6C 2E3, Canada
- Phone: +1 905-470-0099